Head Office
+44 (0)  207 439 1122
Lettings Office
+44 (0)  207 734 7830

Tenants

Out of Hours Emergency

Out of Hours Emergency Callouts are handled by a property maintenance company called Aspect.co.uk

Should you have an ‘out of hours’ emergency, you should call 0843 006 7511 and quote account: Westminster Land Group Ltd and account number: 295971 

Please note that Aspect will only attend to emergencies including the following:

  • No heating or hot water
  • No electricity
  • Major leak/flood
  • Break In

If for any reason, the callout is due to negligence or misuse on your part, then you will incur the full callout charges until the repair has been completed. 

Aspect will ask for your details, along with your phone number and email address, so that they can contact you when they are on site and update you via email. Apsect will then email us a full report of the call out & repair. This will enable us to ascertain who is liable for the charges, the landlord or the guest/tenant, and if necessary we will then bill you accordingly.

Should you lose your keys or lock yourself out of the property, then you will be charged for the callout.